Returns / Exchanges
Please click the online portal link below to start your return / exchange. We will issue exchanges / store credit / refunds in accordance with the following conditions:
- Product must be unworn and unwashed with original tags attached
- Return requests must be submitted online using the portal below within 30 calendar days of order date
- Exchange orders and store credit will be sent at time of return postage carrier scan to reduce delays
- Exchange requests are subject to availability
- We reserve the right to adjust returns if original item is not received in original condition
- All sale items orders are final (items marked "Final Sale")
- International orders are final
Re:do Returns / Exchanges
You have the option to check out with a $1.98 Re:Do product for free unlimited returns for exchange or store credit on your order.
Didn't checkout with Re:Do? You can still exchange or return your item, just cover postage.
Holiday Returns
- Return window automatically extended to January 10th for purchases made after November 23rd
- Items purchased as part of a promotion eligible receive store credit / refund at purchase price or may exchange for no up-charge into similar product category
- "Holiday Deals" / "Door Busters" with "Final Sale" identification are final
The link below will take you to the our returns portal. Please have your order number ready which begins with "FLD" and is provided in your confirmation e-mail.